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Supporting Online ProblemSolving Communities with the Semantic Web

  • Anupriya Ankolekar, AIFB, University of Karlsruhe, Germany
  • Katia Sycara, Carnegie Mellon University, USA
  • James Herbsleb, Carnegie Mellon University, USA
  • Robert Kraut, Carnegie Mellon University, USA
  • Chris Welty, IBM Watson Research Center, USA

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Track: Semantic Web

The Web plays a critical role in hosting Web communities, their content and interactions. A prime example is the open source software (OSS) community, whose members, including software developers and users, interact almost exclusively over the Web, constantly generating, sharing and refining content in the form of software code through active interaction over the Web on code design and bug resolution processes. The Semantic Web is an envisaged extension of the current Web, in which content is given a welldefined meaning, through the specification of metadata and ontologies, increasing the utility of the content and enabling information from heterogeneous sources to be integrated. We developed a prototype Semantic Web system for OSS communities, Dhruv. Dhruv provides an enhanced semantic interface to bug resolution messages and recommends related software objects and artifacts. Dhruv uses an integrated model of the OpenACS community, the software, and theWeb interactions, which is semi-automatically populated from the existing artifacts of the community.


Ankolekar, A., Sycara, K., Herbsleb, J., Kraut, R., and Welty, C. 2006. Supporting online problem-solving communities with the semantic web. In Proceedings of the 15th International Conference on World Wide Web (Edinburgh, Scotland, May 23 - 26, 2006). WWW '06. ACM Press, New York, NY, 575-584.
DOI= http://doi.acm.org/10.1145/1135777.1135862

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